Centaurus Merchant Services – FAQ

Centaurus Merchant Services is a Registered ISO (Independent Sales Organization) of both Fiserv and Priority Payment Systems (PPS). That means we are approved to market, board, and support merchant accounts on their acquiring platforms while providing our own pricing, onboarding, and first‑line support. You get the scale and reliability of two top‑ten U.S. processors—with the personal touch of a boutique ISO.

Absolutely. As a U.S. Army veteran‑led company, we waive all application fees and offer Interchange + 0.15% + $0.05 per transaction (or lower on volume) to certified Veteran‑Owned Small Businesses (VOSB). Simply provide proof of veteran ownership—DD‑214 or VetBiz certification—during onboarding.

• $0 hardware cost when you activate a merchant account.
• Includes Clover Flex handheld with EMV, NFC, mag‑stripe, receipt printer, and Wi‑Fi + LTE.
• Clover Payments‑Only plan fee applies—$0–$9.95/mo, waived if you process ≥ $3K/month.
• No long‑term contract; cancel anytime (device must be returned if account closed within 12 months).

You can choose either Clover Mini or Clover Station Solo countertop kits. Hardware cost is fully waived when you process at least $10,000 per month. The required Clover Register software plan ($44.95/mo) is also waived when that volume threshold is met.

We enable merchants to offset up to 100% of card fees by adding a small service fee to card payments and offering an equivalent cash discount. The program is fully compliant in 48 states (rules differ in CO & MA) and includes signage kits, software configuration, and monthly compliance audits.

Rates start at Interchange + 0.20% + $0.10 for new businesses processing under $50K/year and decrease to Interchange + 0.05% + $0.02 for merchants processing over $1M/year. We’ll beat any written quote or pay you $500.

• 24/7/365 U.S.-based phone support for both merchant account and Clover hardware.
• Dedicated account manager for rate reviews and PCI compliance assistance.
• Next‑business‑day device replacement for critical hardware failures.
• Automated chargeback alerts and dispute guidance.

Submit the following to hello@merchantservicesmx.com:

• Photo ID (driver’s license or passport)
• Voided check or bank letter
• Social Security Number (for underwriting)
• Business license (if applicable)
• Recent merchant statement (if switching providers)
• New businesses: Articles of Incorporation & lease agreement
• Food stores accepting EBT: FNS number & authorization letter

Subject line: Business Name – Owner Name. Approvals typically completed within 24 hours.