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FiservÂŽ Merchant & CloverÂŽ Support

24/7/365 U.S.‑based assistance for terminals, funding, chargebacks, and more.



Processing payments through another provider? You’re likely leaving money on the table. Let our experts cut your cost to as little as 0.10 % plus 10 ¢ per transaction—or even lower without disrupting your day‑to‑day operations. We’ll audit your latest statement, uncover hidden surcharges, and pivot you to transparent, interchange‑plus pricing backed by lightning‑fast deposits and 24/7 U.S.‑based support. Keep more profit in every sale and reinvest savings back into your business—give us a quick call today to see how much you could save on your very next batch.

Merchant Care Hotline

1‑888‑263‑1938

24 hours a day / 7 days a week
Account changes ¡ tech support ¡ supply orders

Funding & Chargebacks

1‑888‑263‑1928

Disputes ¡ retrievals ¡ settlement questions

Clover Device Support

855‑853‑8340

Hardware troubleshooting, app setup, network issues

Merchant Care Email

merchantcare@fiserv.com

Average response: < 2 hours (M‑F)

TeleCheck Authorization

800‑835‑3243

Check acceptance & warranty approval

Secure Support Portal

Business Track Login

Live chat ¡ statements ¡ PCI tasks ¡ supply ordering

All‑Inclusive Support Features

  • 🔄 24/7/365 Phone & Chat – Reach a live U.S.‑based expert any time, any day.
  • 🛠️ Remote POS Diagnostics – Techs can log in to your Clover or terminal to fix issues in minutes.
  • 🚚 Overnight Advance Replacement – Free next‑day hardware swap if your device can’t be repaired remotely.
  • 💳 Chargeback Concierge – Guided dispute responses plus automatic evidence uploads.
  • 📑 Statement & Funding Help – Reconcile deposits, decipher fees, and request copies of prior statements.
  • 📈 PCI Compliance Toolkit – Self‑assessment portal, vulnerability scans, and reminder alerts.
  • 📦 Supply Ordering – Order paper rolls, PIN pads, and accessories right from the portal.
  • 🤝 Multilingual Agents – English, Spanish, French, and more.
  • 🎓 Training & Webinars – On‑demand videos and live sessions for new hires.
  • 🔔 Outage Notifications – Real‑time SMS/email alerts on network status and maintenance windows.

Self‑Service Resources

Access quick answers and how‑tos in our online knowledge libraries:

Call Support Now

Have your Merchant ID (MID) ready for faster service.