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Privacy Policy

Your information is yours. We safeguard it like it’s our own—because it is.

1. Information We Collect

Centaurus Merchant Services only collects the minimal information required to (a) provide a merchant‑account quote, and (b) submit a formal application to our processing partners. Typical items include:

  • Business and owner contact details (name, phone, email, address).
  • Banking information (voided check or bank letter).
  • Government identifiers (EIN, SSN, or ITIN when required by underwriting).
  • Business documentation (licenses, prior merchant statements, corporate certificates, etc.).

That’s it. We do not collect data for marketing, profiling, or resale.

2. How We Use Your Data

We use the information strictly to:

  1. Deliver a personalized cost‑savings quote.
  2. Complete underwriting with our registered processors Fiserv, Priority Payment Systems, and Clover.
  3. Provide ongoing customer support for your live merchant account.

We do not use your data for unsolicited marketing, data mining, or analytics.

3. No Spam—Ever

We do not maintain a bulk mailing list. You will only hear from us when we need to:

  • Clarify quote or application details.
  • Provide account‑related updates (e.g., PCI reminders, funding notices).
  • Respond to a support request you initiated.

If you receive anything “promo‑like” claiming to be from us, please forward it—chances are it’s not.

4. Third‑Party Disclosure

We never sell, lease, or share your personal or business information with any third party, except:

  • Fiserv, Priority Payment Systems, and Clover (for underwriting and account boarding).
  • Regulators or law‑enforcement agencies if legally compelled.
  • Authorized vendors performing security or compliance audits under NDA.

No affiliate marketers, data brokers, or “partners.” Ever.

5. Data Retention & Security

  • Documents are stored in encrypted form behind PCI‑DSS compliant firewalls.
  • Access is limited to vetted employees with signed confidentiality agreements.
  • Paper files (if any) are stored in locked cabinets and shredded after scanning.
  • We retain application records only as long as required by card‑network rules and federal law.

6. Cookies & Tracking

Our public website uses only basic “session cookies” to ensure the site loads correctly. We do not deploy advertising pixels, behavioral tracking scripts, or analytics tools that identify you.

7. Your Privacy Rights

You may at any time:

  • Request a copy of the data we hold about you.
  • Ask us to correct inaccurate information.
  • Request deletion of your records (unless we are legally required to keep them).

8. How to Contact Us

Questions? Email hello@merchantservicesmx.com, call (888) 731-0456, or write to:
Centaurus Merchant Services
14 Wall Street, New York, NY 10005